Answered By: Brad Matthies Last Updated: Jun 08, 2015 Views: 25
Online Digium phonebook access
myphone.caspercollege.edu (Default Password 1111, unless changed)
(if changed and you can not remember, Call the Help Desk, 268-3648, for a Work Order to Don Lewis for password reset.
Reboot the non working phone
Unplug the LAN network cord from the plug marked LAN.
Plug the LAN network cord back in.
DO NOT TOUCH ANY BUTTONS AS IT REBOOTS, even if it asks questions.
It could take up to five minutes to complete.
If this fails, reboot again, NOT TOUCHING ANY BUTTONS as it reconfigures.
Press transfer, dial extension, then press the blue soft key that displays “dial”
--speak with the person you are transferring the call to,
explain the call, and ask the person if it is okay for you to transfer the call to them.
Then press transfer, one more time, to finish the transfer of the call.
Press transfer, dial extension, press transfer.
Placing a caller on hold
using the bottom right black hold key. To resume the call, use the blue soft key, just below the display, that displays "Resume".
Answer a second call, with the first caller on hold
Use the up and down arrow keys to choose the call you wish to answer. Then, press the blue soft key that displays, "Answer".
You can arrow key, between answered calls, placing them on hold.
Choose the blue soft key “resume” when at the highlighted/chosen call.
Please feel free to call the Help Desk, 307-268-3648, for further information.